Delivery

Shipping Information

We value your order and we know you will be eagerly waiting its arrival. Our priority is to dispatch your goods quickly so we aim to mail your order within 24 hours of receipt and payment of order. Please note we are experiencing some delays due to Covid related issues, we will keep you informed if there are any delays to your order being fulfilled.

However, we custom make and outsource many of our products, so our projected delivery times for these are:

  • Hand Made Garments up to 4 weeks
  • Custom dyed yarns up to 10 days
  • Outsourced products 7-10 days

We will contact you once your order has been placed with an approximate delivery time, and will keep you updated on the status of your order.

If you have a time deadline to meet, please phone or email us to discuss, and we will do our very best to meet it.

Postage rates stated in NZ dollars are:

  • New Zealand non Rural Orders up to $150: $10.00
  • New Zealand non Rural Orders over $150.00: Free
  • NZ Rural Delivery Orders up to $150.00: $17.00
  • NZ Rural Delivery Orders over $150.00: Free
  • Australia: $45
  • Rest of the world: $90.00

Note – you will receive delivery notifications by email, when our courier picks up your parcel and again when they deliver it to you.  All delivery infomation is confidential between you, us and our delivery courier.  If you have special delivery instructions, or do not wish to receive notifications please write this on the comments box in your order.  Our preferred courier to use is NZ Courier Post, if you would like us to send on an alternative courier please let us know.

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